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This section is designed specifically for Refresh Cartridges customers who may have a question about stock availability, opening hours, our service in general or alternatively can be used by those having a problem with a cartridge purchased from us.

If you were looking for assistance with a cartridge or product purchased from another retailer or have a more general question that doesn’t relate specifically to Refresh Cartridges then please post the question in the Community Forum using the "Forum" link above and we will attempt to help.

Submit a Ticket This will allow you to e-mail us directly with a pre-sales question or to request support for a product already purchased from us.
Troubleshooter Please use this first if you are having a problem with a cartridge that you have purchased from us. This troubleshooter will take you through the most common remedies for any problems that you may be having with a printer cartridge with advice tailored to your specific machine.
Knowledgebase This contains a host of information including our complete contact details, our service pledges and delivery options, business accounts and a number of other common frequently asked questions.