» Express Re-Order  |   Account LoginAbout Us  |  Contact  |  Delivery  |  Blog  |  Helpdesk & Support Suite

Cart Empty

Independent Customer Reviews 4.9 / 5 based on over 10441 Customer Reviews

Providing Quality Cartridges Since 1999

How to fix the ‘Replace Toner’ or ‘Toner Low’ warning for Brother TN-241 and TN-245 toner cartridges

After replacing the toner cartridges in your printer and it shows the ‘Replace toner’ or ‘Toner Low’ message, you may need to reset the printer’s page counter to continue printing. You may also experience the ‘Replace toner’ error before the cartridge has run out. This can happen if you regularly print small amounts of text …

Continue reading »

How to Reset TN243 and TN247 Brother Toner Cartridges

If your Brother colour laser printer is still displaying ‘Cartridge Error’ or ‘Replace Toner’, even after you have replaced a toner cartridge, it may be that the counter has not reset. This can occur with genuine Borhter TN243/TN247 toner cartridges, compatible versions or even remanufactured versions. How to I stop these ‘Cartridge Error’ and ‘Replace …

Continue reading »

Clearing “Replace Toner” with a TN2310 or TN2320

...ther DCP-L2520D, DCP-L2520DW, DCP-L2540DN, DCP-L2560DW, HL-L2360DW, MFC-L2700DN, MFC-L2700DW, MFC-L2720DW and MFC-L2740DW. Press “Menu”. Press UP or DOWN to display the [General Setup] option and then press “OK”. Press UP or DOWN to display the [Replace Toner] option and then press “OK”. Press UP or DOWN to display the [Continue] or [Stop] option and then press “OK”. Press “Stop/Exit”. Brother HL-L2300D, HL-L2340DW, HL-L2360DN, MFC-L2700DW and HL-...

Clearing “Replace Toner” with a TN2410 or TN2420

The “Replace Toner” message will appear on your laser printer when the machine thinks that it has come to the end of its useful life. This will normally occur many prints after the “Toner Low” message that preceeds it. Unlike more serious toner messages, these Brother laser printers will let you enter “Continue Mode” and …

Continue reading »

HP Black and Colour Ink Cartridge Symbols. Which is Which?

When replacing ink cartridges in you Hewlett Packard printer, occasionally the original or remanufactured HP ink cartridge will not be recognised. The most common Ink Cartridge Problem errors being ““The Following Ink Cartridge must be replaced” or “Remove and reinstall the indicated ink cartridge”. Whilst this can normally be resolved with some simple troubleshooting, it …

Continue reading »

Solving “Windows cannot find PROGRAM.exe.” in Windows 10

A recent Windows 10 update has caused the operating system to be unable to launch a variety of software that was previously working. The message you are likely getting will be similar to the one below with “PROGRAM” being replaced by the name of your software: “Windows cannot find ‘PROGRAM.exe’. Make sure you typed the …

Continue reading »

How to Turn off Epson Printer Firmware Updates

In this brief guide, we will show you how to disable the automatic updating of your Epson inkjet/laser printers software, in a few easy steps. This process is easily reversible if you change your mind further down the line. Why would I stop my Epson printer updating? Whilst software updates for technology can be important …

Continue reading »

How to Make Your “Offline” Printer “Online” (Windows 10)

...d Prompt by hitting the Windows key and searching for it. With command prompt open type “printui /s /t2” including the spaces to open the Print Server Properties window. Now remove the Driver and Package for the printer in question. You can now add your printer again by selecting Add a Printer from Printers & Scanners. Your printer should now be showing as online and allow you to continue printing. If not there is likely to be an issue with the pr...

Clearing the HP “Cartridge Problem” Error Message with Firmware Update

...sion. To see HP’s own guide on updating, see here. The HP Officejet Pro 6970, 7740, and 8210’s update only disables dynamic security for printers produced prior to 01/12/2016. Unfortunately, newer versions of this printer will still only accept chips that were manufactured by Hewlett Packard. For all other printers previously mentioned, this firmware update disables the new security feature for all printers, regardless of the manufacture date. If...

Clearing the HP “Cartridge Problem” Error Message with Troubleshooting

...0 and 8740. HP 950XL, HP 951XL and HP 950 HP Officejet Pro 251dw, 276dw, 8100, 8600, 8600, 8600, 8600, 8610, and 8620 e-All-in-One HP 970XL, HP 971XL, HP 970 and HP 971 HP Officejet Pro X451DW, X476DW, X551DW and X576DW HP 913A HP PageWide Pro 352dn, 352dw, 377dn, 377dw, 452dw, 452dwt, 477dw, and 477dwt I hope you have found the information here useful. If however you have anything to ask or add, please get in touch via any of our social media pla...

Return to the top

Copyright © 1999-2021 Refresh eCommerce Ltd, Company Registered in Cardiff Reg 3747805, VAT GB 819 3265 18
Address: Refresh eCommerce Ltd, Unit 3, Longpark, 163 Newton Road, Torquay, Devon, TQ2 7AL
Phone: 01803 449 339   Fax: 01803 500056
Follow us on

Instagram  Facebook  Youtube  Twitter